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FAQ

Find answers about registration, premium plans, chat safety, live wall, translation and account verification.

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Featured answers

Account

How do I register?

Click Join free, confirm you are 18+, create your account and complete your profile.

Account

How do I create an account?

Click Join free, enter your details, confirm you are 18+, accept the terms and complete your profile.

Safety

Why do I need profile verification?

Dating24 requires verified profiles before private messaging or going live to reduce fake accounts and abuse.

Safety

How does automatic moderation work?

Dating24 checks chat/profile text for blocked words and scam patterns. Depending on severity it can warn, block chat, force verification or suspend the account for admin review.

Premium

What is Premium?

Premium unlocks extra features such as who viewed me, advanced search, private albums and more messages.

Premium

What is included in Premium?

Premium can unlock who viewed me, advanced search, unlimited messages, private albums and boost tools. Admin controls all plan prices and limits.

AccountCookiesGeneralLive WallNotificationsPaymentsPhoto & Video GalleryPointsPremiumPrivacyReferralSafetyTranslations

Account

How do I register?+
Click Join free, confirm you are 18+, create your account and complete your profile.
How do I create an account?+
Click Join free, enter your details, confirm you are 18+, accept the terms and complete your profile.
How can I request hard account deletion?+
Open Delete Account Request in your account menu, write the reason and submit the request. Admin reviews the request before permanent deletion steps.

Cookies

Why does Dating24 use cookies?+
Dating24 uses necessary cookies for login, language, security, cookie consent and referral tracking. Optional analytics/marketing cookies depend on admin settings and user choices.

General

How do I join?+
Create a free account, verify your email and complete your profile.

Live Wall

Can users go live publicly?+
Yes. Users can appear on the public live wall and admins can stop, suspend or moderate live sessions.

Notifications

Can I choose email or website notifications?+
Yes. Open Notification settings and choose which notification types should be sent by website/web notification and by email.

Payments

Which payment gateways are supported?+
Admin can enable Manual/Bank Transfer, Stripe Checkout and PayPal Checkout from Admin โ†’ Payment Gateways. Stripe and PayPal activate premium after successful verification.
Why is my payment pending?+
Manual payments stay pending until admin approval. Online payments may stay pending if the gateway callback could not be verified yet. Contact support with the payment reference.

Points

How many points do I earn for gallery uploads?+
Admin controls photo and video upload points in Admin โ†’ Settings. The same upload point amount is deducted if you later remove that media.
Why can I not remove my photo or video?+
Removing media costs the same points you earned for uploading it. If your balance is too low, the delete action is blocked until you have enough points.

Premium

What is Premium?+
Premium unlocks extra features such as who viewed me, advanced search, private albums and more messages.
What is included in Premium?+
Premium can unlock who viewed me, advanced search, unlimited messages, private albums and boost tools. Admin controls all plan prices and limits.
What does premium include?+
Premium can unlock advanced search, more messages and who viewed me.
When does my subscription start?+
A premium subscription starts after verified online payment or manual admin approval and lasts for the duration configured in the selected plan.

Privacy

Does Dating24 store my card details?+
Dating24 stores payment status, reference and gateway response metadata. Full card or wallet details are handled by the payment gateway, not by Dating24.

Referral

How do referral points work?+
Each user gets an invite link. Points can be awarded when a referred user registers and when that user buys premium. Admin controls point values.

Safety

Why do I need profile verification?+
Dating24 requires verified profiles before private messaging or going live to reduce fake accounts and abuse.
How does automatic moderation work?+
Dating24 checks chat/profile text for blocked words and scam patterns. Depending on severity it can warn, block chat, force verification or suspend the account for admin review.
Why must my profile be verified?+
Verified profiles help keep Dating24 safe before messaging or going live.

Translations

Can I use free translation?+
Yes. Dating24 supports a free LibreTranslate URL option and a Google Translate API key option. Admin can edit translation keys manually.